FAQs for Payees

A: A payee is any company, service, or individual you make payments to. Payees can be anyone who bills you, such as your phone company or credit card, or individuals, such as your landlord or newspaper carrier.

A: You can pay anyone in the United States that you would normally pay by check or automated debit, with the following exceptions:

• State and federal tax payments
• Court-ordered payments

A: No, you do not need to contact your payees if you use this service. We send each of your payments with your payee account number and payee information, so the payees are able to credit your account appropriately.

A: Yes, you can add the same payee to your payee list more than once. You can add multiple payee accounts for the same payee as long as you have different payee account numbers. For example, if your phone company provides your home phone service and your cellular phone service, you can add the company as a payee twice by entering a different account number each time.

A: You can easily find out if your payee sends e-bills while you are adding the payee or after you have added a payee.

• When you add a payee that is e-bill-capable, WebPay will automatically ask you if you want to receive e-bills. You can also click a link on the Payee Setup - Add Payee page to view a list of all payees that can send e-bills.
• If a payee you have added to your payee list can send e-bills, the Sign Up link appears in the E-bills column on the Payee Setup - Payee List page. Click this link to request e-bills.

Remember, the payee may take a couple of weeks to process your request to receive e-bills.