Privacy | Digital Insight

Privacy Promise

At Digital Insight, we take your privacy seriously. It’s just one of the reasons we’re the leading provider of outsourced online banking solutions to mid-market banks and credit unions. Not only do we maintain physical, electronic, and procedural safeguards to guard your information, but we restrict its access to only those employees who need to know it in the course of their job responsibilities. Read on to see how you use the information you share with us online, and why it matters.

Why We Collect Information

When you visit this site, we gather two different types of information, anonymous statistics collected by our web servers through "log files" which help us monitor our website and improve our services; and personal information, such as name, address and phone number, so we can identify you and complete the requests you initiate.

How We Collect Information

Anonymous Statistics: We collect and are the sole owner of the following information which is collected from all of our website users. We do not use "cookies" to collect this information. We use log files to collect:

  • Internet Provider address of requestor
  • Name of web pages and images requested from the site
  • Referring URL, if it is available

Personal Information: In areas of website detailed below, we also gather your personal information on registration or application forms, in order to complete requests initiated and authorized by you. For example, if you request information, we collect your name, mailing address, email address, phone and fax numbers, and other optional information so we can complete your request. You always have the option to provide information through another communication method, such as telephone.

User Forms

Contact Us: This section of our website is not intended for individual consumer use, but rather for financial institutions interested in our solutions and services. By providing contact information on the form, it’s easy to request a follow up phone call or email from us. This information can also be updated or deleted at any time by emailing sales_operations@Digital Financial institutions always have the option of using other methods to contact us, such as telephone.

Client Login: This website feature is designed for exclusive use by our financial institution clients, who may access it via user name and password for identification and security purposes. Failed log-on attempts are recorded for security purposes.

What Information We Share

Within Digital Insight - We will share your personal information internally for the purpose of performing a transaction requested by you and for administering business. Outside of Digital Insight - When required by law, we will provide information about you to third parties without your consent; for example, to respond to a subpoena or court order, or judicial or regulatory process. Occasionally, we will provide your personal information to third parties who are under agreement with us to help perform your requested transactions. These companies are obligated to maintain the confidentiality of your personal information that is provided to them through our website. Your personal information will not be used for any purpose other than to help fulfill your request.

Other Considerations

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of the linked websites and encourage you to fully review those third parties' privacy and security statements, because they may differ from ours.

How To Contact Us

For questions and comments regarding this privacy statement, please contact: Customer Support Digital Insight 5601 N. Lindero Canyon Rd. Suite 100 Westlake Village, CA 91362 — or — Email Inquiry We reserve the right to modify this Privacy Statement at any time. If the modification materially affects your personal information, we will post a prominent notice on our website which will notify you of the change. This Privacy Statement is for general guidance and does not constitute a contract, and does not modify or amend any agreement we have with our customers.