Solutions & Services

What is Web Center?

Web Center is a web-based content management system that equips non-technical users with a set of user-friendly tools, allowing them to make website content updates without extensive technical training.

Keeping content fresh and updated is the best way to keep visitors coming to your website, and Web Center is designed from the ground up to empower financial services business users to do exactly that.

Web Center Features Include:

• Robust Change Management System - view changes to your website before they are publilshed to the Internet
• Simple Content Editing - word processor-like interface for making content changes
• Previous Versions - roll back to previous versions of a page at any time
• Simple Promotion Administration – manage current website promotions in an easy-to-use tool
• Robust Permissions – allows control over what accesses users have to the system
• Value Add Solutions  - additional tools and services that make your website even more useful to site visitors

Financial Institution specific features of Web Center include:

• Centralized Rates Administration – Manage rates across your website from a single tool.
• Comprehensive Audit Logging – Every action taken by a website administrator (including Digital Insight users) is logged.  Clients have told us that this helps to make audits much easier to handle.
• Easy-to-use "speedbumps" - Per federal regulations, all financial institutions must warn users when they leave the financial institution website.  Web Center makes this easy to enforce and easy to manage with different messages for different situations.

Why Choose Web Center?

We find that most of our clients fall into one of two categories, and we believe Web Center satisfies both:

Marketing “Owns” the Website

In this group, the Marketing team decides what gets published to the website and when it gets published.  The problem is that they usually need to go through the IT team, or through a third party web host to get their changes made.

IT “Owns” the Website

For these clients, the Marketing team may set the direction and even write the content, but it is up to IT to decide when the changes can be included in the next website update.

If Marketing runs your website, Web Center is an obvious win.  Web Center’s tools allow the Marketing team to make their own changes and publish them as soon as they are ready, on their own timelines.

If IT owns the website, we occasionally find that they are reluctant to relinquish control.  However, once they realize that Web Center reduces the amount of support they must provide, they usually come around.

Need Another Reason To Choose Web Center?

How's this? 

Digital Insight uses Web Center.

That's right, the website you are looking at right now is hosted on the Web Center platform, and Digital Insight's marketing team uses the same tools that our clients use to update this website!