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Growth and Retention Services
Digital Insight has leveraged the data and experience that comes with serving nearly 1800 financial institutions to develop a Growth and Retention Program that provides you with effective end user acquisition, cross-sell and retention solutions. Whether you have just launched your online banking services or already have an established base of online users, our Growth and Retention Program can help you achieve more success by providing effective marketing and training tools.
Financial institutions that participate in Digital Insight’s Growth and Retention Services programs have seen nearly four times higher bill pay growth.1
1Source: Digital Insight Online Profitability Study, 2006. SunTrust Banks Profitability Index - March 2008
The Growth and Retention Services Program is offered to all Digital Insight clients free of charge and includes the following:
- Professionally designed and customizable direct mail, email and in-branch creative materials.
- Library of online banner ads for your financial institution's website.
- Webcast and regional training sessions to educate employees on Internet Banking and Bill Payment, and how to market these services.
- Financial incentives based on achieving target end user growth.
- Peer benchmarking and metrics reporting on growth and retention results.
- Quarterly newsletters, case studies and primary research findings that provide best practices.