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Internet Banking: Escaping the Doldrums. A Vendor Report Card and Review of Trends, Oct. 2003
Ranking the Vendors of Small Business Banking: Segmenting the Client Base, Apr. 2003
Lending Solutions Vendors in the U.S.: Digital Insight's Profile, Mar. 2003
"Ranking the US Vendors of Internet Banking Solutions: An Update," Celent Communications, March 2001 (abstract)
"Is Internet Banking Profitable? A study of Digital Insight's Offering," Celent Communications, October 2000