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Digital Insight Security

Staying Secure

At Digital Insight, we know nothing is more important to you and your customers than the security of your processess and transactions. Thatís why for more than a decade, Digital Insight has incorporated layers of defense to prevent, detect, correct and report security threats for our 1800+ financial institutions. Here are just a few of the reasons our clients trust us to protect them and give their users peace of mind.


System Safeguards

Digital Insight systems are secured with encryption, perimeter and internal firewalls, screening and filtering routers, intrusion detection, strict authentication, virus protection, and application security. Application security includes a double-blind process for issuing PINS, lockouts due to failed logons, and additional encryption of sensitive customer data during sessions. Digital Insight network architecture is structured so servers that store actual account information are not directly connected to the Internet.


Tight Operations

Each year, Digital Insight conducts a SSAE16 SOC 1 Type II examination, which is a comprehensive audit to review the design and test the operating effectiveness of our internal controls. We engage a well-established independent accounting firm and the exam is in accordance with attestation standards established by the American Institute of Certified Public Accountants (AICPA).  In mid-2013, we added a SOC 2 Type II audit which focuses on Security and Confidentiality, increasing the number of internal controls to provide you with an even greater level of confidence in us.


Smart Architecture & Disaster Recovery

Digital Insight utilizes fully redundant data centers.The company scales horizontally for host servers, application servers and database servers. All applications and subsystems are designed for high availability and servers have standby back up with automatic cutover and auto recovery.

The data center has its own physical security as well. As a sensitive area, it is protected with biometric eye scan entry, additional card key access, video surveillance, 7 X 24 staff coverage, and a 24-hour police response system. The data center is equipped with redundant electrical power sources and environmental monitoring systems with audible and visible alarms.

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